Terms and Conditions
Effective date: 24/11/2023
This agreement applies as between you, the User of this Website and The Ensamble LTD., the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you or your parents do not agree with (or cannot comply with) this agreement, then you may not use our Website, but please let us know by emailing at info@theensamble.com so we can try to find a solution.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your participation in The Ensamble programme and your use of our web pages.
You acknowledge that you and your parents have read and understood this agreement, and agree to be bound of them.
This agreement applies as between you, the User of this Website and The Ensamble LTD., the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you or your parents do not agree with (or cannot comply with) this agreement, then you may not use our Website, but please let us know by emailing at info@theensamble.com so we can try to find a solution.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your participation in The Ensamble programme and your use of our web pages.
You acknowledge that you and your parents have read and understood this agreement, and agree to be bound of them.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that The Ensamble LTD. makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the The Ensamble LTD. proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located in London, UK;
"System": means any online communications infrastructure that The Ensamble LTD. makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by The Ensamble LTD. Ltd and acting in the course of their employment;
"Website": means the website that you are currently using (www.theensamble.com) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means The Ensamble LTD., a company incorporated in the UK.
2. Equality
The Ensamble LTD. programs are for boys and girls from 16-18 years. The Ensamble LTD. welcomes staff and children from many different ethnic groups, backgrounds and creeds. Human rights and freedoms are respected.
3. Business Customers
These Terms and Conditions also apply to customers procuring Services in the course of business.
4. Intellectual Property
- 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of The Ensamble LTD., our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
- 4.2 The Ensamble LTD. is protected by copyright, trademark, and other laws of the United Kingdom. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of The Ensamble LTD..
- 4.3 The materials and Services are exclusively for the use of individual students participating in The Ensamble LTD. programs. If you are a teacher, tutor, organization, or charity, you must make The Ensamble LTD. aware of this when you enroll as there to avoid copyright infringement.
- 4.4 This license shall automatically terminate if you violate any of these restrictions and may be terminated by The Ensamble LTD. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
- 4.5 Login details and accounts may not be shared with other students. The site tracks users IP address and alerts us when unusual sign in activity occurs.
- 4.6 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
- 4.7 Permission is granted to view the materials for personal, non-commercial, transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- 4.7.1 Modify or copy the materials;
- 4.7.2 Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- 4.7.3 Attempt to decompile or reverse engineer any content contained on The Ensamble LTD. website;
- 4.7.4 Remove any copyright or other proprietary notations from the materials; or
- 4.7.5 Transfer the materials to another person or ‘mirror’ the materials on any other server whether in whole or in part.
5. Third Party Intellectual Property
- 5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
- 5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
6. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
7. Links to Other Websites
This Website may contain links to other websites. Unless expressly stated, these sites are not under the control of The Ensamble LTD. or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them. We strongly advise you to read the Terms and Conditions and privacy policies of any third party web sites or services that you visit.
8. Links to this Website
Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.theensamble.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at info@theensamble.com.
9. Use of Communications Facilities
- 9.1 When using any System on the Website you should do so only for lawful purposes and in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
- 9.1.1 You must not use obscene or vulgar language;
- 9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- 9.1.3 You must not submit Content that is intended to promote or incite violence;
- 9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
- 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- 9.1.6 You must not impersonate other people, particularly employees and representatives of The Ensamble LTD. or Our affiliates; and
- 9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail" or any other similar solicitation.
- 9.2 You acknowledge that The Ensamble LTD. reserves the right to monitor any and all communications made to Us or using Our System.
- 9.3 You acknowledge that The Ensamble LTD. may retain copies of any and all communications made to Us or using Our System.
- 9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.
- 9.5 Additionally, you agree not to:
- 9.5.1 Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party's use of Service, including their ability to engage in real time activities through Service.
- 9.5.2 Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
- 9.5.3 Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
- 9.5.4 Use any device, software, or routine that interferes with the proper working of Service.
- 9.5.5 Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
- 9.5.6 Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
- 9.5.7 Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
- 9.5.8 Take any action that may damage or falsify Company rating.
- 9.5.9 Otherwise attempt to interfere with the proper working of Service.
10. Accounts
- 10.1 In order to procure Services on this Website and to use certain parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
- 10.1.1 all information you submit is accurate and truthful;
- 10.1.2 you have permission to submit Payment Information where permission may be required; and
- 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
- 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service.
- 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending.
- 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
11. Termination and Cancellation of Accounts
- 11.1 Either The Ensamble LTD. or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
- 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
- 11.3 If you wish to terminate your account or finish the program, you can simply stop using the Website. To stop using the Website and receive the refund (condition to Clause 14), you need to send a request (email) to info@theensamble.com, 3 business days before the date from which you want to stop using the Service and making payments.
- 11.4 All provisions of the Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
12. Services, Pricing and Availability
- 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from The Ensamble LTD. correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
- 12.2 Where appropriate, you may be required to select the required Plan of Services.
- 12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
- 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary. Any prices change will become effective at the time of publishing on the website www.theensamble.com.
- 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
13. Orders and Provision of Services
- 13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between The Ensamble LTD. and you.
- 13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
- 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
- 13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
- 13.2.3 Relevant times and dates for the provision of the Services;
- 13.2.4 User credentials and relevant information for accessing those services.
- 13.3 If you wish to purchase any product or service provided by The Ensamble LTD., you or your parent may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
- 13.4 You and your parents represent and warrant that:
- 13.4.1 you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase;
- 13.4.2 the information you supply to us is true, correct and complete.
- 13.5 We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases (i.e. Stripe, PayPal and other). By submitting your information, you or your parent grant us the right to provide the information to these third parties subject to our Privacy Policy (www.theensamble.com/privacy).
- 13.6 When buying a product or service, you or your parents agree to pay the fees applicable to the product or service. For payments you or your parents will be provided with a relevant bank account details that you or your parents need to use to make a Purchase.
- 13.7 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
- 13.8 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accured during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
- 13.9 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
- 13.10 The Ensamble LTD. shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
- 13.11 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
- 13.12 Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
- 13.13 The Ensamble LTD. provides technical support via our online email, social media, and/or phone. The Ensamble LTD. makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.
14. Cancellation of Orders and Services
We want you to be completely satisfied with the Products or Services you order from The Ensamble LTD.. If you need to speak to us about your Order, then please contact us by email at info@theensamble.com or write to us on social media (Facebook, Twitter, Instagram, LinkedIn). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
- 14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between The Ensamble LTD. and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: info@theensamble.com. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.
- 14.2 As specified in sub-Clause 13.7, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
- 14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
- 14.2.2 If you cancel the Services after the 14 calendar day cooling off period that are not yet complete you will be required to pay for the Services supplied in full.
- 14.2.3 If you cancel the Services within the 14 calendar day cooling off period you will receive full refund for the program. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
- 14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.
- 14.4 We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
- 14.5 We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
15. Refunds
We operate a fair use refund policy. This means we reserve the right not to refund the course if we feel you are taking advantage of the refund policy. Examples of taking advantage of the refund policy include, but are not limited to:
- 15.1 Connecting to The Ensamble using a VPN may affect our analytics on video viewing data, and as a result will void any claim to a Refund as we will not be able to accurately determine the percentage of video content that has been viewed.
- 15.2 Ad-blockers – Although the original intent of these extensions is to stop advertisements, oftentimes they can block browser cookies as well. We rely on certain tracking cookies to measure play events and record analytics. If students disable this, then we have no way of recording that information.
- 15.3 Any indications of copyright abuse or “competitor shopping”.
- 15.4 Minor missing content and / or errors. We do our best to make sure that the course is as complete and accurate as possible but no one can guarantee perfection. If you believe that there are significant omissions and errors, then please advise us in the first instance and give us a chance to fix it.
- 15.5 Not doing the work. The course does not download the information into a user’s brain – they have to use the lessons and make notes like we suggest. Paying for the internship is one way we encourage students to actually participate in the internship. Because, if students get it for free they will be less likely to “do the work”. Not doing enough work is evidence of students not even trying. We encourage users to try each assignment and participate in the research project.
- 15.6 A user’s own technical difficulties.
- 15.7 User excuses: “Not having enough time” etc. is not an excuse. The Ensamble LTD. program is not intended to interrupt your school studies. By making a decision to take The Ensamble LTD. program, you are responsible for your own time management. Each set of assignments of a particular MODULE is designed to take no more than 5-6 hours per week on average based on previous students’ statistics.
- 15.8 Language difficulties: in order to benefit from The Ensamble LTD. program it is expected that users have a strong grasp of the English language.
- 15.9 Falsified information: if a user provides invalid information upon enrolment, such as email address, name, year of study, or exam board they do not qualify for the money back guarantee.
- 15.10 We offer a FREE Lesson for all Users. This lesson provides necessary understanding of the program and expectations.
- 15.11 Paid fees for the program are refundable in full if you decide to withdraw from the program prior to the third week (third live meeting) of the program.
- 15.12 Paid fees for the program are not refundable if you decide to withdraw from the program after the third week (third live meeting) of the program.
16. How We Use Your Personal Information (Data Protection)
- 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
- 16.2 We may use your personal information to:
- 16.2.1 Provide Our Services to you;
- 16.2.2 Process your payment for the Services; and
- 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
- 16.3 We will not pass on your personal information to any other third parties without first obtaining your express permission.
- 16.4 You or your parents may ask us to keep information about the User confidential. For example, you may ask us to not use photographs of the User in promotional material or ask us to keep the fact that the User is taking The Ensamble LTD. course. To request for confidentiality, please, contact us using info@theensamble.com.
17. Disclaimers
- 17.1 These services are provided by company on an "as is" and "as available" basis. Company makes no representations or warranties of any kind, express or implied, as to the operation of their services, or the information, content or materials included therein. You expressly agree that your use of these services, their content, and any services or items obtained from us is at your sole risk.
- 17.2 Neither company nor any person associated with company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither company nor anyone associated with company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.
- 17.3 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
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17.4 Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose. The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.
18. Changes to the Facilities and these Terms and Conditions
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. It is your responsibility to review these Terms and Conditions periodically. You are expected to check the Terms and Conditions frequently so you are aware of any changes, as they are binding on you. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future. If you do not agree to the new Terms and Conditions, you are no longer authorized to use the Service.
19. Availability of the Website
- 19.1 The Website is provided “as is” and on an “as available” basis. The Ensamble LTD. uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
- 19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
- 19.3 From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
20. Limitation of Liability
- 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
- 20.2 Nothing in these Terms and Conditions excludes or restricts The Ensamble LTD. liability for death or personal injury resulting from any negligence or fraud on the part of The Ensamble LTD..
- 20.3 Nothing in these Terms and Conditions excludes or restricts The Ensamble LTD.'s liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
- 20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
- 20.5 Except as prohibited by law, if there is liability found on the part of company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages.
21. No Waiver
- 21.1 In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
- 21.2 If any provision of Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms and Conditions will continue in full force and effect.
22. Privacy
Use of the Website is also governed by Our Privacy Policy (www.theensamble.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above. You or your parents must read these Privacy Policy in full before signing Terms and Conditions.
23. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
24. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and The Ensamble LTD..
25. Communications
- 25.1 All notices / communications shall be given to Us by email to info@theensamble.com. Such notice will be deemed received the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
- 25.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us or email us at info@theensamble.com.
26. Error Reporting and Feedback
You may provide us either directly at info@theensamble.com or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service ("Feedback"). You acknowledge and agree that:
- 26.1 you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback;
- 27.2 the The Ensamble LTD. may have development ideas similar to the Feedback;
- 27.3 the Feedback does not contain confidential information or proprietary information from you or any third party;
- 27.4 the The Ensamble LTD. is not under any obligation of confidentiality with respect to the Feedback.
In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
27. Law and Jurisdiction
These Terms and Conditions and the relationship between you and The Ensamble LTD. shall be governed by and construed in accordance with the Law of England and Wales and The Ensamble LTD. and you agree to submit to the exclusive jurisdiction of the UK.
28. Acknowledgement
By using service or other services provided by us, you and your parents acknowledge that you have read these Terms and Conditions and agree to be bound by them.
29. Contact Us
Please send your feedback, comments, requests for technical support by email to info@theensamble.com.
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